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AFB Continues Their Negative Spin of VoiceOver

21 May, 2008 @ 3:02 pm by Lioncourt

Most VoiceOver users are well aware of the wildly inaccurate and blatantly bias review of VoiceOver published by the American Foundation for the Blind back in 2005. There have also been allegations from multiple and separate sources that representatives of the AFB have commented that they would attempt to undermine VoiceOver, viewing it as a threat to commercial Windows screen reading applications.

In the May 2008 issue of Access World, an online magazine published by the AFB, they once again play down the capabilities of VoiceOver. The comments come in a piece entitled "From Vinyl to Digital: My First Experiences with Electronic Audio Players" by Darren Burton. To his credit, Mr. Burton’s comments are not nearly as outlandish as those put forward by Jay Leventhal, but it is important to call attention to a couple of the most inaccurate.

The most notable of the misstatements in this piece is also the most transparent. Mr. Burton writes that VoiceOver will give access to "some, but not all" of the applications on the Mac. While perfectly true, the same statement holds true for any screen reader for any platform. Not every piece of software will be wholly accessible with any screen access solution. This statement, coupled with his emphasis that VoiceOver does not provide as complete access as Windows screen readers serves no purpose but to undermine how powerful Voiceover is in reality without providing any real evidence.

The above is compounded by the fact that Mr. Burton says that he could not load songs onto his iPods with iTunes and VoiceOver, excepting the iPod Shuffle. This seems to indicate that he did not take the time to learn VoiceOver and its full functionality, as there are several ways of loading tracks onto your iPod through iTunes and all of them are perfectly accessible with VoiceOver. These include VoiceOver’s drag-and-drop functions, as well as iTunes myriad of methods for synching music in your library to your iPods.

If Mr. Burton did not take the time to learn VoiceOver, he is clearly in no position to claim that it is less capable than the Windows screen readers he is familiar with.

We encourage those of you who feel strongly about insuring that Access World publishes the facts about VoiceOver and accessibility on the Mac, to contact Access World.

2 Responses to “AFB Continues Their Negative Spin of VoiceOver”


  1. michael babcock observed:

    hey;
    well, i’m well aware of this aph thing, and it sadly played against me when i was showing the oregon school for the blind the mac. though i think they are considerring mac’s at least a few for there lab. I am going to be showing the mac come october and i guess we will see how that goes, but as i said, this APH thing could have harmed our cause. I guess the only thing i can suggest is to keep pressing for blind mac users. As i did post the other day on the mac mailing list, it’s a grate day when someone from apple’s phone support is able to know what voiceover is and joke around with me about voiceover.
    Keep up the grate blog, and thanks for your tips and tricks.
    Michael


  2. Peg Jolene noted:

    I found Mr. Burton’s comments accurate in terms of the Ipods having little or no accessibility. Further, if such devices are going to be used in education, it seems that accessibility could be a part of the Ipod, rather than an afterthought. As Mr. Burton had difficulty with Itunes, this sounds like an excellent learning opportunity and for users to provide suggestions and solutions - smile! This comes from me, with a household of three Macs! It really is disheartening to use the Mac with such ease and have to use “work arounds” for Apple accessories! And, yes, I feel the same way about Windows and having little access to music players, cell phones that use speech minimally, touch screens … As for Apple - it was awesome to go into an Apple store and use a Mac on display. Make an Ipod, Iphone etc, as accessible as my Mac(s) and I’ll buy it, promote it … PJ - an Apple fan and user of all things accessible out of the box!

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