Canadian Television (CTV) is reporting a story that a visually impaired customer was told by a Rogers Communications representative that he would need to pay an additional charge for the iPhone’s VoiceOver functionality, which in reality is included free on every iPhone 3GS.

Rogers Communications Inc. has held the exclusive rights to sell the iPhone in Canada since its release in that country, but its exclusivity runs out this November, when other Canadian wireless carriers will begin offering the popular device.

While certainly a problem, it would not be the first time that a representative of a large corporation gave a customer the incorrect information regarding a product. Hopefully, however, this incident and its coverage will make wireless carriers more cognizant of the iPhone 3GS’s accessibility features.